Once you've added Changes to Be Made for a client, the next step is staying on top of them. You can review all of a client's changes, filter by status or timing, mark items as done, and clean up the list as things get completed. Everything happens on the client's Changes page — there's no separate dashboard for changes across clients.
Getting to the Changes page
From inside a client, click Overview in the left sidebar, then click into Changes to be made. This is the central hub for all of that client's changes, organized by section.
Two views: Sectioned and By Timing
At the top of the Changes page, toggle between two ways of looking at the list:
Sectioned — The default. Groups changes by category (Accounts, Cash Flow, Investment Allocation, Insurance, Procedures, plus any custom categories you've added).
By Timing — Groups changes by horizon bucket: Next 30 days, 30 to 90 days, 3 to 12 months, and Long-term. Each item shows its category context inline so you don't lose track of where it came from.
Use By Timing when you're prepping for a client meeting and want to walk through the most imminent items first. Use Sectioned when you're thinking by planning area.
Changes with no target date — and changes whose target date has already passed — both fold into the Next 30 days bucket. Past-due tracking is a Tasks concept, not a Changes concept, so missed dates don't get flagged. The change just keeps showing up as imminent until you check it off.
Filtering changes by status and timing
At the top of the Changes page, you'll see filter buttons:
All — Shows every change, whether it's done or not
Not Completed — Shows only the open items that still need attention
Completed — Shows only the items that have been checked off
There's also a horizon filter that narrows the list to a specific timing bucket — Next 30, 30-90, 3-12 months, or Long-term. It works in either view (Sectioned or By Timing).
Setting and editing target dates
Each change can have an optional target date. To set or change one, hover over the change and click the small calendar icon that appears next to the title. A date picker opens — pick a date, or click Clear to remove the target date entirely (which sends the change back to the "Next 30 days" bucket).
Manual ordering always wins. The target date drives the horizon bucket and the timing filter, but it doesn't reorder the list within a bucket.
Pulling in suggestions from Observations
Next to the filter buttons is a View observations button with a count badge. Click it and a side panel slides in from the right with every active observation Kerdora has flagged for this client — insurance gaps, retirement shortfalls, beneficiary issues, Roth conversion windows, and so on.
Each card has a one-click Convert to change button that drops it into Changes to be made with the category pre-picked. Handy during a review pass when you want to make sure you're not missing anything obvious before a client meeting.
The panel is advisor-only. Clients never see it. Close it with the X in the top-right of the panel.
For the full tour of what observations are and how they work, see the Observations article.
Marking a change as complete
To mark a change as done, click the checkbox next to it. The text will gray out to show it's been completed. That's it — no save button, no confirmation. It updates immediately.
If you check something off by mistake, just click the checkbox again to uncheck it. The change goes back to its original state.
Changes that are included in a client's Guide will also reflect the updated status. If a client has portal access and views their Guide, they'll see the change marked as complete.
Editing a change
Click directly on any change's text to edit the description. Your changes save automatically as you type. This is useful when a recommendation evolves — for example, updating "Open a Roth IRA" to "Open a Roth IRA at Schwab and set up $500/month automatic contribution" once the details are confirmed.
Reordering changes and sections
You can drag and drop to reorganize:
Individual changes — Hover over a change and grab the drag handle (the dots on the left side) to move it up or down within its section. (Drag is disabled in the By Timing view because reordering across categories doesn't have meaningful semantics there.)
Entire sections — Grab the drag handle next to a section header to reorder sections on the page.
This lets you put the most important or time-sensitive items at the top.
Hiding and showing sections
If a section isn't relevant for a particular client, you can hide it. Hover over the section header and click the eye icon to hide it. Hidden sections won't clutter the view, but they're not deleted.
To bring hidden sections back, click the Show hidden button that appears at the top of the page when hidden sections exist. Hidden sections appear slightly faded so you can tell them apart.
Deleting a change
Hover over any change and click the trash icon on the right side to remove it. Deleted changes are gone permanently — they can't be recovered.
Reviewing changes across clients
There's no cross-client view for Changes to Be Made. Changes are managed per client, so you'll need to open each client's file and go to their Changes page to review their list. If you're doing a batch review across your book of business, the workflow is: go to Clients, open a client, check their Changes page, then move to the next one.
Tasks (a separate feature) do have a global view — you can see all tasks across clients from the Tasks page in the top navigation. But Changes to Be Made are always scoped to an individual client.
A typical review workflow
Here's how most advisors stay on top of changes:
Before a client meeting — Open the client, go to Changes, and filter to Not Completed. Switch to By Timing to see what's imminent. Open the View observations side panel to catch anything Kerdora has flagged since the last review.
During the meeting — Walk through open items in the Next 30 days and 30-90 days buckets first. Check off anything that's been completed. Edit descriptions or push out target dates if plans have changed.
After the meeting — Add any new changes that came up in the conversation. Set target dates so they show up in the right bucket next time.