To link your financial accounts in Kerdora, click the Link Account button, log into your bank or brokerage through the secure connection window, and then review and confirm which accounts to sync. The whole process takes a couple of minutes.
You'll encounter account linking in two places: during the initial onboarding flow when you first log in, and anytime after that from your balance sheet.
Linking During Onboarding
When you first log into the Client Portal, you'll go through a short setup flow. One of the steps is called "Link Your Accounts" with a description that reads: "Connect your bank and investment accounts for automatic balance updates."
Click Link Account to get started. If you'd rather do this later, click Skip to move on. You can always come back and link accounts from your balance sheet.
Linking from Your Balance Sheet
After onboarding, you can link accounts anytime:
Go to Profile > Accounts
Click Link Account at the top of the page, or switch to the Linked Accounts tab and click Link Account there
This is the same flow whether you're linking your first institution or adding another one.
What Happens When You Click "Link Account"
A secure connection window opens, powered by a service called MoneyKit. Your login credentials are never stored in Kerdora.
Here's what the process looks like:
Search for your institution — Type the name of your bank, brokerage, or credit card company
Log in — Enter your credentials directly with your institution (just like logging into your bank's website)
Authorize the connection — Your institution may ask you to confirm or complete a security step
You're redirected back to Kerdora — The window closes and your linked institution appears
Reviewing Your Accounts
After connecting an institution, you'll see a "Review Accounts" button on the institution card. Click it to open the review screen.
Each account from that institution is listed with its name, type, last 4 digits, and balance. For each account, use the dropdown to choose one of three options:
Link to an existing account — If the account already exists in Kerdora, select it from the dropdown to sync balances automatically. Kerdora suggests matches based on account type and details.
Create new account — Select + Create new account to add it as a new entry on your balance sheet.
Skip — Select Skip to ignore that account. Useful for accounts you don't need to track.
Linking an investment account will replace its current holdings with live data from your institution. Any manually entered holdings will be overwritten once the account syncs.
At the bottom of the review screen, you'll see a summary showing how many accounts are being linked, created, or skipped. When you're ready, click Confirm & Sync.
After Your Accounts Are Linked
Once synced, your institution appears as a card showing:
The institution name
A Connected status badge (green)
When the last sync happened (e.g., "Synced 2 hours ago")
Each linked account with its name and last 4 digits
Balances update automatically going forward. You don't need to do anything to keep them current.
Understanding Status Badges
Each institution card shows a status badge:
Connected (green) — Everything is working. Data is syncing normally.
Stale (amber) — Data hasn't updated recently. This usually means the institution is temporarily unavailable. Try clicking the refresh icon on the card. If it doesn't resolve, wait and try again later.
Error (red) — The connection is broken. Click Reconnect to log into your institution again and restore the connection. This can happen when your bank password changes or the institution requires re-authentication.
If Your Institution Isn't Listed
The connection window searches across thousands of banks, brokerages, and credit card companies. If yours doesn't appear, it may not be supported yet. Let your advisor know and they can help you enter account data manually instead.
New Accounts Detected
If you open a new account at an institution you've already linked (say you open a new savings account at a bank that's already connected), Kerdora will detect it automatically. You'll see a banner on the institution card that says "New accounts detected that need review." Click Review Accounts to map the new accounts the same way you did during initial setup: link to an existing entry, create new, or skip.
Disconnecting or Unlinking
If you need to remove a connection:
Disconnect an entire institution — Click the trash icon on the institution card. Your accounts stay on the balance sheet but stop syncing automatically.
Unlink a single account — Hover over the account name and click the unlink icon. That account stops syncing but remains as a manual entry.
In both cases, your data isn't deleted. The accounts just stop receiving automatic updates.