The fastest way to reach us is the chat bubble in the bottom-right corner of Kerdora. You can also email info@kerdora.com or book a call. There's no phone line, but between those three channels you'll always reach a real person, usually fast.
In-App Chat (fastest)
Click the chat bubble in the bottom-right corner of any page in Kerdora. Our AI assistant may answer instantly for common questions, and you can ask for the team at any time. Taylor reads everything that comes through.
Chat is the best channel for almost everything: a quick "how do I" question, a bug report, or feedback about a feature.
A screenshot and the name of the client file you were working in will usually cut the back-and-forth in half. If something looks wrong, send what you see and where you saw it.
Write to info@kerdora.com. Good for anything that isn't urgent, or when you want to attach files or write something longer than a chat message.
Book a Call
For bigger conversations (onboarding help, a walkthrough of a feature, or talking through how to set up a specific client), book a call directly:
Calls are free and there's no limit on them. If you're stuck, a 20-minute screen share usually beats a week of messages.
Is There a Phone Number?
No. Kerdora doesn't have a phone line. Chat and booked calls cover everything a phone line would, without the hold music.
A Note for Your Clients
The chat bubble only appears for advisors. If one of your clients has a question about their portal, they should reach out to you, and you can pass anything product-related along to us.