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How Clients Interact with Goals in the Portal

Written by Taylor Stewart
Updated this week

Clients don't have direct access to the Goals tab. The Planning section — where you set up and adjust goals — is advisor-only. What clients do see is a Goals progress summary embedded in their Guide, and it's completely read-only.

What clients see

When you add a Goals component to a Guide page, clients see a table with their goals listed out. For each goal, the display includes:

  • Goal name and description

  • Balance Progress — a progress bar showing the client's current balance toward the target amount, with a percentage

  • Cash Flow Progress — a progress bar showing the client's current savings rate toward the target savings rate, with a percentage

That's it. It's a clean, visual summary of where they stand — no raw assumptions, no calculator inputs, no editable fields.

What clients can't do

Clients cannot:

  • Access the Planning tab or any of the goal calculators (Retirement, Education, Liquidity)

  • Change goal assumptions like spending need, rate of return, or time horizon

  • Add, remove, or rename goals

  • Click through to the detailed goal page

The Goals display in the portal is purely informational. Clients see their progress, but all the analysis and configuration stays on your side.

How it differs from the advisor view

As the advisor, you work with goals in Planning → Goals, where you set assumptions, run calculators, and interpret results. You see the full detail — every input, every derived value, every calculation.

Your client sees none of that. They see the summary version: "Here are your goals, here's how you're tracking." The complexity stays behind the scenes.

How to control what clients see

You decide which goals appear in the client's Guide by configuring the Goals component on the Guide page. When you add or edit the Goals component, you can choose which goal types are visible. If you don't want a client to see a particular goal yet — maybe you're still working on the assumptions — just toggle it off in the component settings.

If you haven't added a Goals component to any of the client's visible Guide pages, the client won't see any goal information at all.

The Goals component only appears in Guides. If you want a client to see their goal progress, make sure you've added the Goals component to a Guide page and that the Guide is visible to the client.

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