When a client logs into the portal, they see a focused version of Kerdora — just the information and tools you've chosen to share with them. They can view Guides, check off action items, review and update their own financial data in their Profile, link accounts, and upload documents. They cannot access your planning modules, change goal assumptions, or see anything you haven't explicitly shared.

Here's a full breakdown of what clients can and can't do.

The client's sidebar is a trimmed-down version of yours. They see these sections:

That's the whole portal. Everything else (your Office, the Planning module, Dora, the Guides builder) stays on your side and never shows up for the client.

Guides are the primary thing clients see when they log in. They'll see any Guide you've toggled to "visible" for their household. If you haven't made any Guides visible, the client won't see any — visibility is always controlled by you.

Clients can view the full content of each visible Guide, including any embedded components (charts, tables, summaries). They cannot edit Guides or change which ones are visible.

The Profile area is where clients review and update their own household information. It's grouped into four sections in the sidebar:

This is the part of the portal clients can actually edit. They can update their account balances and their cash flow figures here. Most of Profile is review-only (household details and insurance), but Accounts and Cash Flow are where clients keep their own numbers current.

Clients can see any Changes to Be Made that you've assigned to them. These show up as a list of action items the client can review and check off as they complete them. If you keep a change internal (not assigned to the client), it stays hidden from them entirely.

Clients can view their investment portfolio in a dedicated Investments tab in the sidebar. This includes account holdings, asset class breakdowns, expense ratios, and allocation charts. Investments is read-only for clients; they can't change any data or assumptions.

If you've assigned tasks to a client, they'll see those in the portal. Clients can view task details and mark tasks as complete.

Clients can see the Documents tab in the sidebar and use it to upload files, view existing documents, and manage basic details. This is where they'll send you statements, tax returns, or anything else you've asked them to provide.

How clients upload:

Clients can upload up to 15 files at a time. Supported file types: PDF, PNG, JPG, Word documents (.doc/.docx), and CSV.

What clients can do with documents:

What clients can't do:

When a client uploads a file, it shows up in the same Documents tab you see on your end. You can review it, extract data from it, hide it, or delete it just like any other document. You control visibility: toggle the eye icon on any document to hide it from the client's view.

If you've enabled account aggregation for the client, they'll see the option to link their financial accounts from the Accounts section of their Profile. Once linked, their account balances, holdings, and transaction data flow into Kerdora automatically.

Clients aren't just passive viewers — there are a few areas where they can actively update their own information:

This is the important part — everything below is advisor-only:

If you're ever unsure what a client will see, the simplest test is this: if you haven't explicitly shared it (by toggling a Guide to visible, assigning a change, or enabling account aggregation), the client won't see it. You're always in control.