Plan Setup is Kerdora's guided new-client workflow. It edits the same records used by Profile, Planning, Changes, Tasks, Guides, and portal access, but keeps the initial setup in one ordered flow.
Creating a new client opens Plan Setup automatically. While setup is incomplete, Plan Setup appears as a temporary client sidebar destination. It disappears after setup is marked complete.
The four phases
Phase 1: Document intake
Upload source documents or paste useful written context. Choose Upload for vault storage or Upload & Extract to start a Dora extraction conversation.
Extraction produces a proposal for advisor review. Approve only after checking the current client record, duplicates, owner, subtype, amounts, frequencies, dates, and tax treatment.
You can skip intake and enter everything manually.
Phase 2: Client profile
The steps are:
Household;
People;
Assets;
Liabilities;
Income;
Expenses; and
Insurance policies.
These steps capture the household's source facts. The same information remains editable later in Profile Accounts, Cash Flow, Insurance, and Household.
Choose account subtype before owner because the subtype determines legal owner options. Keep individual retirement and tax-advantaged accounts with eligible individual owners, and use Trust or Business ownership only where supported.
Match each amount with its frequency. Check dates and ownership at the same time.
Phase 3: Planning setup
The steps are:
Goals;
Goal assignments;
Target portfolios;
Insurance planning; and
Estate planning.
Use Goals to define what the household is funding. Use Goal assignments to allocate existing balances and savings. Use target portfolios for Investments comparison and drift. Use Insurance and Estate planning to compare current facts with planning needs.
Do not make unsupported assumptions simply to complete a step.
Phase 4: Review & output
The steps are:
Observations;
Changes;
Tasks;
Guide; and
Invite clients.
Review Observations with advisor judgment. Convert the findings worth acting on into Changes. Create or link Tasks for follow-through. Prepare and preview the Guide. Invite adults only when their starting portal experience is ready.
Move through the flow
Use the phase controls and step list to move through setup. You can leave and return without losing the client records already saved. The current phase is an organizing aid, not a separate copy of the plan.
Work in order when one step supplies information to the next. For example, create Household entities before assigning account ownership, and create accounts before allocating them to Goals.
Complete setup
Plan Setup shows a setup summary before completion. Review household counts, assets, liabilities, income, expenses, insurance, Goals, Changes, Tasks, Guide status, and adults to invite.
When you complete setup:
the Plan Setup sidebar item disappears;
Profile and Planning remain editable;
Office Home and Plan Cleanup remain available;
Guides remain editable; and
client portal access remains manageable in Household.
Completion is a navigation state, not a permanent lock or a certification that every field is correct.
Client Guided Onboarding
An adult can receive Guided Onboarding through the client portal. When creating the invite, choose the document mode:
Upload Only stores the client's files for advisor review; or
AI Extract adds the extraction experience for client-uploaded material.
The alternative, Straight to Guides, skips onboarding and takes the client to the Guide experience.
Each adult needs a separate invite link and login. Clients can use the portal's Overview, Profile, Documents, Tasks, Spending, and Investments areas. They do not receive the advisor's Office, Financials, complete Planning workspace, Visualize, Guide editor, or Dora conversations.
Recommended use
Use Plan Setup for every new client when a consistent handoff matters. It gives staff a shared sequence and makes the final summary easier to review.
After setup, use permanent workspaces for ongoing service:
Office Home for orientation and meeting prep;
Plan Cleanup for data quality;
Profile for source facts;
Planning for analysis;
Financials and Visualize for summaries and presentation;
Changes and Tasks for follow-through; and
Guides for client delivery.
If the flow appears complete but a result is wrong, correct the source record or planning assumption. Do not reopen the setup mindset by creating duplicate records.
If Plan Setup is missing
Plan Setup disappears after the client is marked complete. Continue through the permanent Profile, Planning, Office, and Guides destinations. If setup should still be active but the destination fails to load, refresh once and confirm you opened the correct client. Contact Support with the client name and observed route if the flow remains unavailable; do not create a replacement household as a workaround.
