To add a new client in Kerdora, go to the Clients page and click the "Add new client" button in the top-right corner. You'll enter a household name, click Create, and then walk through a step-by-step onboarding flow where you can upload documents and review the extracted data. The whole process can take as little as a few minutes if you have documents ready to upload.
Creating the Client
When you click "Add new client", a modal pops up with one field:
Household Name — Enter the name for this client household (e.g., "John and Katie Smith"). This is how the client will appear in your client list.
Click Create and Kerdora will set up the client file and take you straight into the onboarding flow.
Note: On a free account, you can create up to 3 clients (not counting the Simpson Household sample client). After that, you'll need an active subscription to add more.
The Onboarding Flow
After creating a client, you'll land on a guided setup with the following steps. You can complete them in order, skip ahead, or come back later — nothing is locked in.
1. Upload Documents
This is where the Extractor shines. Upload any documents you already have for this client — PDFs, Excel spreadsheets, CSV files, Word documents, screenshots, or even copied text from emails or chat transcripts.
Kerdora's Extractor reads through these files and automatically pulls out relevant financial data: household members, accounts, balances, income sources, liabilities, insurance policies, and more. You can upload multiple documents at once.
This is by far the fastest way to populate a client file. Instead of manually entering every account and balance, just upload what you have and let the Extractor do the heavy lifting.
2. Household
Review the household members that the Extractor identified (or add them manually). This includes adults, children, businesses, and trusts. Each person's information — like age, employment, and relationship — feeds into the planning calculations throughout the platform.
3. Assets
Review the assets the Extractor pulled from your documents. You can edit any details, add new accounts, or remove ones that don't belong. Assets include investment accounts, retirement accounts, savings accounts, real estate, and other property.
4. Liabilities
Review or add liabilities like mortgages, student loans, car loans, credit card debt, and other obligations. Each liability tracks the balance, interest rate, and payment details.
5. Income
Review or add income sources for each household member. This includes employment income, business income, Social Security, rental income, and any other sources. Income data flows into the Goals calculators and the Cashflow tab.
6. Expenses
Review or add recurring expenses. This helps build a complete picture of the client's cash flow.
7. Insurance
Review or add insurance policies — life, disability, homeowners, auto, health, long-term care, and liability coverage. The Insurance planning module uses this data to calculate whether the client has adequate coverage.
8. Invite
Optionally invite the client to their Client Portal. You can skip this step and do it later. When you do invite them, the client gets access to a portal where they can view their Guide, link their accounts, upload documents, update their cash flow information, and see tasks you've assigned to them.
After Onboarding
Once you've finished the onboarding steps (or skipped the ones you want to come back to later), you'll land on the client's main page. From here, you can navigate between:
Overview — Build and customize the client's Guide (the deliverable you share with them).
Profile — View and edit all client data across Accounts, Cashflow, Insurance, and Household tabs.
Planning — Run the planning modules: Goals, Investments, Insurance, Taxes, and Estate.
Documents — Access uploaded documents.
Tips for Getting the Best Results
Upload documents first. The Extractor is incredibly powerful — it can pull data from investment statements, tax returns, insurance policies, pay stubs, and more. The more you give it, the less manual entry you'll need to do.
Review extracted data carefully. The Extractor does a great job, but it's always worth double-checking the numbers it pulled, especially for complex documents.
Don't worry about getting everything perfect right away. You can always go back to the client's Profile tab to add, edit, or remove data at any time. The onboarding flow is just a starting point.
Add context in the text input field. If you have extra notes about the client — things from a conversation or meeting that aren't in a document — you can type or paste them in during the Upload step. The Extractor will use that context too.