Create a client from the practice Home page by choosing New client. Enter the household name and choose Create. Kerdora creates the client file and opens Plan Setup, a four-phase flow for moving from source documents to reviewed client output.
Create the household
Open practice Home.
Choose New client.
Enter Household Name, such as “John and Katie Smith.”
Choose Create.
The household name is the label used in your client list and throughout the file. You can correct it later in Profile if needed.
Creating the household does not invite anyone to the portal. Portal access is managed separately for each adult after the client exists.
Phase 1: Document intake
The Documents step lets you provide the information you already have. Upload supported client files and use extraction when you want Dora to propose structured records.
Good source documents include account statements, tax documents, insurance records, pay information, estate documents, and other records that describe the client's financial life. You can also include written context that is not contained in a document.
Extraction creates proposals for review. It does not make every detected item correct. Check the proposed owner, amount, account or policy type, date, and frequency against the source. Resolve possible duplicates before applying a record.
If you have no documents, continue to Client profile and enter the information manually.
Phase 2: Client profile
This phase captures the household's current facts.
Household and People
Confirm the household name and add the relevant adults, children, businesses, and trusts. Dates of birth, relationships, employment, retirement timing, life expectancy, and ownership can affect planning calculations.
Assets and Liabilities
Add bank, investment, retirement, real estate, business, and other assets. Add mortgages, loans, credit cards, and other liabilities. Confirm ownership, balance, account type, tax treatment, holdings, savings, interest rate, and payment details where applicable.
Do not create a manual duplicate when a linked or extracted account already represents the same asset. Correct or refresh the existing record instead.
Income and Expenses
Add current and future income with the correct owner, start timing, end timing, and amount frequency. Enter spending at a level the household can support and you can explain. A monthly amount marked Annual, or an annual amount marked Monthly, can distort Goals, Financials, and cash-flow analysis.
Insurance policies
Add the household's existing policies. Profile records what the client has; the Insurance planning module evaluates needs and gaps.
Phase 3: Planning setup
This phase connects the facts to the analysis.
Goals — create the priorities the plan should fund.
Goal assignments — allocate account balances and savings without double-counting them.
Target portfolios — assign investment targets used for portfolio comparison and drift.
Insurance planning — review coverage needs against existing policies.
Estate planning — record the status of core estate documents and decisions.
Do not force a module to look complete by entering unsupported assumptions. If a result seems wrong, correct the source data or document the planning assumption.
Phase 4: Review & output
This phase turns the analysis into advisor decisions and client follow-through.
Observations shows findings surfaced by Kerdora. Review the source and decide which ones matter.
Changes contains proposed planning recommendations.
Tasks assigns the work needed to carry out decisions.
Guide prepares the client-facing explanation.
Invite clients creates portal access for the appropriate household members.
An Observation is not automatically a Change, and a Change is not automatically a client Task. Apply your judgment at each step.
Leave and return safely
Plan Setup saves into the same client records used by Profile and Planning. You can leave the flow and return from the temporary Plan Setup sidebar destination while setup is in progress.
The flow ends with a setup summary. Review the counts and totals before completing setup. When setup is marked complete, Plan Setup disappears from the sidebar. This does not delete any client information; continue ongoing work in Office, Profile, Documents, Financials, Planning, Visualize, Guides, and Dora.
Before you invite the client
Confirm the following:
each adult's identity and portal access are separate;
extracted information has been reviewed;
ownership, amount frequency, and tax treatment are correct;
account balances and savings are assigned to Goals intentionally;
the Guide contains only reviewed information; and
the client portal does not expose a draft you are not ready to share.
You can invite a client during setup or later. Many advisors finish the initial review and preview the Guide first so the client's first portal experience is deliberate.