Guide components display selected client data and explanation. In Guides → Edit guide, select a block to inspect its content, filters, and style. The same component can appear more than once with different settings, so check each copy before delivery.
What can I add to a Guide?
A Guide editor's Add panel includes components for goals, cash flow, investments, accounts, insurance, estate records, taxes, action items, and explanation. Search using the component's current name.
Examples include Net Worth Summary, Financial Objective, Values, Overview Goals, Concerns, Goal Progress, Retirement Snapshot, Retirement Outlook, Retirement Projection, Cash Flow Sankey, Income, Savings, Debt Payments, Giving, Tax Allocation, Portfolio vs Target, Balance Sheet, Insurance Coverage, Estate Plan Status, Estate Documents Status, and Beneficiary Designations. Tax choices include Tax Snapshot and How Taxes Are Calculated.
For written context, use Plan Note, General Note, or reusable Text, Image, and Video Snippets. Text and Image support household-specific content in a client's editor. Your Advisor, Family Photo, Date, Planning Timeline, Divider, and spacers help organize a layout.
Creating and Editing Guide Templates explains placement, appearance, and saving; this article explains what to check inside those blocks.
How do I show a client's objective, values, goals, and concerns?
On Guides, add Financial Objective, Values, Overview Goals, and Concerns to show a household's What matters information. Overview Goals displays the big-picture goals under the heading Goals; use Goal Progress for planning-goal amounts.
In Edit guide, select Add and choose the individual blocks you need.
Select each block and make sure Show what we're doing is on in its content settings. It is on by default, including for existing Financial Objective blocks without a saved choice.
Choose Stacked or Two columns under Layout when linked work is shown, then finish with Done and the intended save destination.
With linked work shown, clients see the written explanation, linked changes, tasks under those changes, and separately linked tasks, including advisor-assigned tasks. Changes in hidden categories and their tasks stay out. Turn Show what we're doing off to show only the objective or list entries.
Advisors can edit the household's lines directly on Guides; clients and printed Guides see these blocks read-only. These edits change household records, not just the layout. The older combined What Matters (Legacy) block remains in existing layouts but is no longer offered in Add. For the source page, see What Matters: Objective, Values, Goals, and Concerns.
How do I add advisor details or a family photo?
On Guides, Your Advisor shows selected advisor details, while Family Photo uses the photo saved in the household's Profile → Household page. Both blocks appear in Guide PDFs.
In Edit guide, select Add and choose Your Advisor or Family Photo.
For Your Advisor, use Visible details to choose and order Photo, Name, Firm, and Email. Set Photo size to Icon or Large.
For Family Photo, check the saved household photo. If it is missing, open Profile → Household and use Family Photo before reviewing the Guide again.
Finish the layout with Done and the intended save destination.
Family Photo starts with the heading Your family. It follows the household's saved photo and crop; use an Image block for a separate image placed only in this Guide. Review the actual household's Guide and PDF before delivery.
How do I filter a Guide component?
In a Guide editor, a component's Settings panel offers the filters supported by that component. Filters change the records displayed by that block, without changing source ownership, balances, or goal assignments.
Open the client's Guides, choose a Guide, and select Edit guide.
Select a component and open Settings.
Choose values under Filter rows or Scope, where offered.
Check the populated result, then use Done and the intended save destination.
For multi-select row filters, an empty group includes all values in that group. Several active groups must all match; choices within one group can match any selected value. A goal-type visibility list or a Scope choice is a separate setting, so clearing row filters may not remove every restriction.
Practice-template layout edits require Publish. Creating and Editing Guide Templates explains save destinations and the separate controls for shared component defaults.
Which components can I filter by person, account, or record type?
Guide component filters depend on the data that component presents. The Person filter appears only in a client’s editor; reusable practice templates use choices that work across households.
Goal Progress supports individual goals in client context, visible goal purposes, and balance or contribution display.
Income offers Person and Income type; Savings offers Person and Account type; Debt Payments offers Person and Liability type.
Giving supports tax-deductibility filtering.
How am I investing? supports owners, account types, goal purposes, tax statuses, and time horizons.
Balance Sheet, Balance Sheet (Simple), Who owns what?, and When will I need my investments? offer Person and Account type. When will I need my investments? also offers Time horizon. How is my money mapped to my goals? has Account mapping instead.
Insurance Coverage supports people, coverage rows, and columns.
Estate Documents Status supports people, document types, and statuses.
Beneficiary Designations supports owners, account kinds, review statuses, and warning states.
A client-specific selection such as a named person or individual goal can restrict saving the layout as a shared template. Use a client copy when that selection belongs to one household.
How do I scope investment components to part of a portfolio?
In a Guide editor, Where is my money invested? and Tax Allocation offer Current View, Entire Portfolio, By Goal, By Time Horizon, and By Tax Status. Portfolio vs Target offers the same choices except Current View. In client context, these blocks can also offer By Person.
Select the investment block and open Settings.
Under Scope, select the option for the accounts you want included.
If choosing By Goal, By Time Horizon, By Tax Status, or By Person, choose the corresponding goal type, horizon, tax status, or person.
Review the accounts represented and save the layout through Done.
Entire Portfolio uses included investment accounts. By Goal uses investment balances assigned to goals of the selected purpose, including partial assignments; it does not select a goal merely because its name sounds relevant. By Time Horizon uses each account’s saved time horizon.
By Tax Status derives tax status from each account’s subtype; unmapped subtypes count as Taxable. Check the subtype when an account appears under the wrong status. By Person uses the selected account owner.
Selecting a scope without completing its associated choice can leave a broader portfolio result. Confirm both controls before relying on the chart.
How do I show several investment charts in one block?
In a Guide editor, Where is my money invested? can show several charts using the same account scope. Asset class is the original default; Tax status, Market cap, Sector, and Region are also available.
Select the Where is my money invested? block and open Settings.
Use Visible charts and Add chart to choose and order the charts you want.
Check Scope and its associated choices for the accounts included, then save the layout through Done.
Changing the visible charts does not change holdings, account classifications, or the block's scope. Check each chart's populated result before delivery; adding a chart cannot supply missing holdings data. For a different set of accounts, use another copy of the block with its own scope.
How do I switch a block between charts, cards, and a timeline?
In a Guide editor, the Layout control changes the presentation of supported blocks. Where is my income going?, What is my money being used for?, and Asset Runway offer Chart and Cards; Planning Timeline offers List and Timeline.
Select the block and open Settings.
Under Layout, choose Chart or Cards for a supported summary, or List or Timeline for Planning Timeline.
Review the result and finish with Done and the intended save destination.
These choices change how the block displays its information. They do not change source balances, cash flow, or event dates. Check the block's other visible-field and category choices too: switching its layout does not clear those choices. Preview the saved Guide at the widths you expect clients to use.
Why did an Investments filter change my Guide?
On Guides, an investment block set to Current View follows the account selection saved for the household's Investments workspace. It includes selected investment accounts and supported non-investment accounts that were explicitly included there.
An advisor who narrows the Holdings view can therefore also narrow a Guide block using Current View. In Planning → Investments → Holdings, review the By account selection and restore the accounts that should remain included after a focused review. Investments: Reviewing Holdings and Portfolio Detail owns the full account-filter procedure.
For a Guide that should consistently show all included investments, choose Entire Portfolio in that block's Scope settings. This changes the block's scope, not the household's saved Holdings selection or account records. Check each investment block separately because two copies may use different scopes.
Can the cash flow Sankey switch to monthly view?
Yes. On a client's Guides page, Cash Flow Sankey follows the amount-period control: Mo shows monthly amounts and Yr shows annual amounts.
Open Guides and choose a Guide containing Cash Flow Sankey.
Select Mo or Yr in the header. On a narrow screen, the choices read Monthly and Yearly.
Check the chart labels and Surplus or Deficit amount after switching.
The monthly display divides annual cash-flow amounts by 12. This saves the household's Guide display preference; it does not rewrite income or savings frequencies. Other supported Guide components can follow the same preference, while some blocks have their own display settings.
Cash Flow Sankey uses saved planning cash flow. For source amounts, read Cash Flow: Income, Savings, Spending, Debt Payments, and Giving.
Can savings in the Sankey show actual goal names instead of Other?
Cash Flow Sankey on Guides uses individual goal names when Diagram shows is set to Categories and details, the default. In the Guide editor, select the Sankey block and use Categories to end the diagram at the category totals instead.
With details shown, the chart takes each non-debt goal's positive current monthly savings, converts it to an annual amount, and displays the goal's name. Debt payoff amounts appear in debt payments, not the savings breakdown. Positive savings left after those goal amounts appear as Unassigned. Use Assign Accounts and Savings with Goal Mapping to review source assignments when a named goal is missing.
A different Guide block, Where is my income going?, has a savings breakdown with By Type and By Goal choices. Its By Goal breakdown groups by goal purpose, so it can show Other. Renaming a goal does not change its purpose.
Use Cash Flow Sankey when the deliverable needs individual goal names, and reopen the Guide if a recent name change hasn't appeared.
How is Taxable investments calculated in What cash do I have access to?
On Guides, What cash do I have access to? calculates Taxable investments from included Investment accounts with Taxable, Trust, ESPP, or Other subtypes, minus the cash classified inside those accounts.
Kerdora adds positive account balances and positive Cash allocation amounts. Cash is capped at the combined balance; the remaining nonnegative amount becomes Taxable investments. Cash in investments is shown separately, rounded to whole dollars.
Bank accounts form a separate tier. Tiers with zero or negative amounts are omitted.
For holdings-based accounts, Cash comes from aggregated holding allocations. For balance-based accounts, it comes from the entered Cash allocation and balance. Exclude From Plan removes an account from the account sets used by this calculation.
For example, an included $100,000 Taxable account with $10,000 classified as Cash contributes $10,000 to Cash in investments and $90,000 to Taxable investments. This categorization does not verify whether securities are actually available to sell or withdraw.
Why is an ESOP or restricted account appearing as accessible cash?
In the Guide component What cash do I have access to?, classification uses account subtype and Cash allocation. An investment recorded as Other or ESPP can contribute to Taxable investments even when restrictions make it unsuitable to present as accessible resources.
Open the client's Profile → Accounts and inspect the affected account.
Check its subtype, balance, balance method, and holdings or entered allocation.
Correct a source value only when the account record itself is wrong.
Return to Guides and review the result.
Do not change a correct subtype or exclude a valid planning account merely to force this component to show a preferred number. If its categorization is unsuitable, remove this component from the Guide and explain the relevant resources with reviewed client-specific text. Contact Kerdora Support with the account subtype, expected amount, and component name if the result still needs investigation.
Why does Goal Progress show a dash or a full bar?
On Guides, Goal Progress shows a dash for a percentage whose target is zero, and draws that bar full. The full bar is not evidence of a calculated funding percentage; read the current and target amounts beside it.
When contribution display is enabled, nonzero current contributions still appear even if the target contribution is zero. On a phone, the contribution section is omitted when both current and target contributions are zero; on desktop, that case has no contribution progress bar.
Goal Progress can also be restricted by goal purpose or by individual goals in a client-specific layout. Check its settings before concluding that a goal is missing. If a target unexpectedly equals zero, review the goal's saved inputs and assigned resources.
The Guide display does not change those inputs.
Why do Retirement Snapshot and Retirement Outlook show different amounts?
On Guides, Retirement Snapshot, Retirement Outlook, and Retirement Projection have their own Dollar basis, Spending and savings period, and Spending tax basis settings. Check these choices before comparing them with another component or the page's Mo/Yr control.
Open Guides, choose a Guide, and select Edit guide.
Select each retirement block and open Settings.
Compare Dollar basis, Spending and savings period, and Spending tax basis.
These choices determine the presentation used by each retirement block. Retirement Projection starts in today’s dollars; the original defaults for Snapshot and Outlook use future dollars. Align them before comparing amounts, then save intended layout changes through Done. The underlying result still depends on saved goal assumptions and funding.
How do I choose a view for the Retirement Projection block?
In a Guide editor, the Retirement Projection block shows a chart from the household's Retirement goal using its planned scenario. A household needs a Retirement goal before this block can show a result.
Add Retirement Projection, select the block, and open Settings.
Use Show to choose Portfolio, Spending, Income, or Gap.
Check Dollar basis, Spending and savings period, and Spending tax basis, then save through Done.
The block starts in today’s dollars. Its display choices are separate from the Guide page's Mo/Yr control and from other retirement blocks. Add another copy to show a second view alongside the first. Changing these display settings does not change the household's Retirement goal assumptions; review those source assumptions when the result is unexpected.
Why does the Income list show income that Cash Flow Sankey leaves out?
On Guides, the Income list includes matching nonzero income records without limiting them to the current year. Cash Flow Sankey and Where is my income going? use income active in the current calendar year, so future or ended income can appear only in the Income list.
Review start and end timing on the household’s income records before changing amounts to make these components agree. Cash Flow: Income, Savings, Spending, Debt Payments, and Giving explains source timing. Use the current cash-flow components for a current-income summary, and check the Income list before delivery.
What should I check for notes, Changes, Tasks, and tax blocks?
On Guides, each of these components has its own source and visibility rules; adding a block does not make every related record client-visible.
Plan Note and General Note reference eligible client-visible source notes. Missing or internal notes do not display their content to clients through those blocks. Advisor edits to a source note affect linked uses.
Notes in Kerdora: Internal vs Client-Visible explains sharing and editing those notes.
For Changes and Tasks, read Changes: Add, Review, and Share Recommendations. Check client eligibility and component choices before delivery.
For tax blocks, check the selected scenario and any component-specific sections. Creating and Comparing Tax Scenarios owns scenario creation and review. Guide layout settings do not substitute for reviewing the underlying client records or calculations.
Why is a filtered component empty?
In a Guide editor, an empty component can mean that no source records match its scope, filters, or visible-field choices. Clear the display restrictions before changing client data.
Select the component and open Settings.
Note each active row-filter group, then select Clear where offered or remove selections one group at a time.
Check separate Scope, purpose-visibility, scenario, and visible-row choices.
Confirm that matching source records exist and are included in planning where the component requires that.
Preview again and save only the intended layout changes.
For By Goal investment scope, confirm that investment balances are assigned to goals of that purpose. For notes, check the source's client visibility. For a practice-template preview, select a household with relevant data. Correct Profile or Planning records only when those records are actually wrong.